LIVE Connect Highly Ranked
on the World’s Leading
Business Solution Review Platform
CLEVELAND, OH (December 21, 2023) – Banyan Technology, the leading provider of over-the-road (OTR) shipping software, has been named a High Performer by G2, the world’s leading business solution review platform.
“We are excited to be recognized as a High Performer by the G2 organization,” said Brian Smith, CEO of Banyan. “This presence validates our customer centric approach to innovation through ongoing product development of our LIVE Connect® software, and our ability to deliver state of the art enterprise technology solutions that streamline over-the-road shipping.”
To qualify for a spot on the grid, companies must receive a minimum number of positive reviews or ratings that are used to calculate customer satisfaction scores.
Banyan’s LIVE Connect software was highly ranked by G2 Users for several features, including ease of use, implementation, ROI and customer service and support. Review examples include:
“We were able to integrate this with our current system, automating our logistics process and taking out the tedious tasks of copying and pasting all of the data from our current system. We went from having 4 people processing shipments all day every day to one person spending an hour a day on the shipping process, freeing up our time to do many other things within our company.”
- Jeannetta Z., Director of Logistics and Supply Chain
“Banyan Technology’s Development and Solutions Departments provide its customers with creative options, tailored to suit specific business requisites.”
- Josh D., Logistics Manager
“Good to work with and has a good overall product. Customer Service is easy to work with and very knowledgeable of the product. Sometimes they are put in the middle of situations but handle them with professionalism and grace.”
- Jeff B., Logistics Management Consultant
“The software is very user friendly. The customer support is always great. The additional features are very helpful everyday with our business.”
- Heather T., Senior Logistics Advisor
Banyan’s recognition as a High Performer by G2 is a testament to the company’s unwavering commitment to serving clients through innovation and collaboration. It also reflects the company’s dedication to customer service and has helped Banyan keep its client churn well below the industry average of 5-7%.
About Banyan Technology
Banyan Technology, the leading provider of over-the-road (OTR) shipping software, delivers enterprise-level, end-to-end freight execution solutions. Our patented LIVE Connect platform serves as your primary transportation management system (TMS) or direct data connectivity that supports your existing systems. Banyan’s solution provides a comprehensive suite of AI and BI tools that help automate manual shipping processes and identify cost-saving opportunities through multi-mode rate comparison. To learn more, visit www.banyantechnology.com or connect with us on LinkedIn, Facebook, and Twitter.
About G2
G2, the world’s leading business solution review platform, leverages 1M+ user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than three million people visit G2’s site to gain unique insights.